Terms

Terms & Conditions

Last updated: March 27, 2026

Agreement to Terms

By accessing and using Packwood Plates' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Products and Services

Packwood Plates creates handmade art pieces using authentic recycled license plates and metal materials. Each piece is unique and handcrafted in the USA.

Important Notice:

Any resemblance to professional sports teams, leagues, organizations, or trademarks is incidental and used for artistic expression purposes only. No affiliation, endorsement, or sponsorship is implied or intended.

Orders and Payment

Order Process

  • All orders are subject to availability and confirmation
  • Custom orders require detailed specifications and approval
  • Production time varies by complexity (typically 2-4 weeks)
  • We reserve the right to refuse any order at our discretion

Payment Terms

  • Full payment required at time of order
  • We accept major credit cards and digital payment methods
  • All prices are in USD and do not include shipping or taxes
  • Payment processing is handled through secure third-party providers

Shipping and Delivery

  • Shipping Methods: UPS, FedEx, and USPS services available
  • Delivery Time: 2-4 weeks for custom pieces plus shipping time
  • Shipping Costs: Calculated based on size, weight, and destination
  • International Orders: Available, subject to customs regulations
  • Damage Claims: Must be reported within 48 hours of delivery

Returns and Refunds

Custom Orders

Due to their custom nature, all sales are final. We do not accept returns or refunds on custom pieces unless there is a manufacturing defect or shipping damage.

Defects and Damage

  • Manufacturing defects must be reported within 30 days of delivery
  • Shipping damage must be reported within 48 hours of delivery
  • We will repair or replace defective items at our discretion
  • No refunds will be issued for custom pieces

Intellectual Property

Our Content

All content on this website, including images, designs, text, and graphics, is owned by or licensed to Packwood Plates and is protected by copyright, trademark, and other intellectual property laws.

Customer Content

By submitting designs, ideas, or specifications, you grant us a non-exclusive, royalty-free license to use such content for the purpose of creating your custom piece.

Product Limitations

Important Safety Information:

  • Our products are decorative art pieces, not functional license plates
  • Do not use our products as vehicle license plates
  • Products contain sharp edges and should be handled with care
  • Keep out of reach of children
  • Suitable for indoor use or covered outdoor areas only

Customer Responsibilities

  • Provide accurate and complete order information
  • Ensure custom designs do not infringe on third-party rights
  • Use products as intended and follow safety guidelines
  • Report any issues or defects promptly
  • Comply with all applicable laws and regulations

Limitation of Liability

In no event shall Packwood Plates, our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability for any claims arising from or relating to our products or services shall not exceed the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold Packwood Plates and our affiliates harmless from any claim, demand, or damage, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Governing Law

These Terms shall be interpreted and governed by the laws of the state in which Packwood Plates operates, without regard to conflict of law provisions. Any disputes arising from these terms shall be resolved through binding arbitration.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modified terms.